Eleanor Oliphant is Completely Fine is the kind of book that tells you everything that you need to know about the titular character. Eleanor is completely fine. How’s work? Fine. How’s life? Fine. Should life be more than fine? Well, that’s the book, isn’t it?

Eleanor is an accounts receivable clerk for a graphic design company in Glasgow, and has been for 9 years. She lives alone, she doesn’t socialize with her coworkers, she eats the same lunch and dinner every day, each Friday she gets a plain pizza and 2 litres of vodka and drinks herself to sleep each night. Sounds fine, doesn’t it? She feels there’s nothing wrong with this life, and feels no drive to change anything. Why would she? Everything is just fine, thank you for asking.

Eleanor seems to miss every social cue possible. She takes metaphors literally, and is unsympathetic to everyone around her. She’s not uncaring or unkind, but lacks an iota of empathy. She’s articulate, cold, and detached. When the office staff are giggling at her, she barely gives them a second thought before returning to her work. Eleanor bares the scars of a mysterious trauma on her face and hands, but she doesn’t pay it any mind.

Two things set the story in motion. Eleanor develops an unhealthy crush on a local musician and begins to fantasize herself with this star, motivating her to take steps to improve her physical appearance to become more fitting of the role as ‘rock star partner’, and she witnesses an elderly man fall to the street while outside with a new co-worker, Raymond.

From the start of the book you find yourself wondering ‘just what is up with Eleanor?’ Is she autistic? Asperger’s? As the book progresses, and you learn more about Eleanor and her life, and her past (which she speaks about bluntly, no matter how horrific the subject matter), you come to realize that this poor woman is broken, and has been for a long time. She’s a robot, a walking coping mechanism. She continues to get phone calls from her ‘Mummy’, in which Eleanor is relentlessly berated and verbally abused. Her only romantic experience in her history left her literally battered and broken on the floor.

Raymond constantly involves Eleanor in various tasks and meetings across the city, much to Eleanor’s chagrin. But in doing so, he introduces people who slowly show her what unconditional love looks like, even if she isn’t aware of it at the moment. Raymond’s mother, Sammy’s kids, all good people who continue to keep in touch with Eleanor and continue to disrupt her static routine.

Eleanor Oliphant is Completely Fine is broken into two halves. ‘Good Days’ and ‘Bad Days’. Golly did the bad days ever take a turn. Thankfully, by the time the turn happens, Eleanor isn’t alone anymore. Raymond is kind and caring, but never expectant. He offers assistance when needed, but never expects any kind of reward for his deeds. During the bad days, Eleanor is broken. Her world is shaken, her coping mechanisms fail her, and she spirals down into her rock bottom. Raymond shows up at her apartment when she doesn’t show up for work, and cleans her up, gently pushes her towards getting the help that she truly needs. Her boss and work is nothing but supportive, urging her to take as much time as she needs to recover. They don’t pry, they give space when space is needed, and encouragement when encouragement is needed.

On the surface, Eleanor is annoying. She misses obvious social cues, she’s rude to staff members everywhere she goes despite her own ignorance, and she speaks with a pretentiously large vocabulary. A lot of the negative reviews I read about Eleanor Oliphant is Completely Fine focus on how grating some people found the character of Eleanor, how unlikeable she is, or unrealistic. I get it, Eleanor is a difficult person to be around. I feel like all the people who dropped the book after 50 pages because Eleanor annoyed them are basically Eleanor’s co-workers. People who are judgmental, not curious. People who see someone odd, and instead of trying to find out what made them that way or what’s going on in their lives, just snicker with each other around the water cooler and move on with their day with a smug feeling of superiority.

I loved the depiction of counselling in the book. So much of media gets counselling completely wrong. Even Ted Lasso which was described as a therapy session for the nation when it first came out, got some of the aspects of counselling terribly wrong (I swear, if one more show has a counsellor date their former client, I’m going to throw a chair out the window). Eleanor gets MAD at her counsellor as the counsellor picks and pulls at her old wounds. This is good, counselling isn’t always comfortable and easy. Eleanor runs away from it, only to come back, and once she emerges the other side, realizing the good work that needed to be done to heal from her traumas.

Eleanor Oliphant is Completely Fine isn’t a love story. This is a book about Eleanor and her healing journey. This is a story about kindness, acceptance, and growth. This is the kind of book that sticks with you long after you read the last page. I highly recommend Eleanor Oliphant is Completely Fine. A 5-star book, a contender for my book of the year during a year when I’ve read some amazing books (Demon Copperhead and Pirinesi are the other two favourite books from the year so far). Just be prepared to pause all your reading for a week as you nurse that book hangover!